Customer Care Service Plan
Purchased Tire Plan
We offer this custom extra service package for a small fee on top of our already low pricing and great service. If purchased what you will get is the following.
Free tire replacement - for the first 12months if our qualified tire technician's can't repair your tire. (*some conditions apply see below).
Road Hazard Protection - (5 years from date of purchase). After the 12month free replacement has expired we will then replace you tire with a new comparable tire using the pro-rated system which is calculated as follows: the percentage of tread depth remaining multiplied by the current selling price of the tire at the time of return plus balancing and taxes.
Free flat repairs - for as long as you own these tires.
Free tire rotations - for as long as you own these tires (does not include seasonal change overs).
Please note that its the owners responsibility to have your tires rotated every 10,000km (which we do for free), tire pressures checked at least once a month (also free of charge) and the vehicle's alignment is in spec as this could void the manufacturer warranty.
* Tire has failed and is not repairable in our opinion due to tread punctures, cuts, bruises or sidewall damage. Rim leaks are not covered under this plan.